Soil levels, wear and fixings, soil types
Carpet cleaning methods
Dry cleaning, low moisture methods, hot water soil extraction, combination cleaning
How to identify tufted or woven, carpet backings and related risks
Natural or synthetic and related problems, burn/fibre test
Chemistry of cleaning
pH scale, correct use of products, dye bleed test
How to test for solvent or water soluble stains, application techniques, A to Z spotting guide
Presprays/pre-treatments, extraction detergents/rinses, deodorisers, protectors, defoamer
How to carry out a professional inspection
On-site survey, timing and pricing for profit
Elliot King of Reality Restored Cleaning
“Since completing the C1, C2 & U1 training at Prochem we have transformed the way we operate our business. Surveys have had a massive impact and I can’t state enough how powerful they are, not just for assessing risk, but for selling. We made surveys compulsory for every enquiry we receive or else we do not progress with them. We’re converting prospects who complete a survey to customers nearly every time and have doubled, in some instances, even tripled our order value in comparison to how we operated before the training.
“We feel competent and confident and that is what we give our prospects using the processes you trained us on. Also, we’re delighted to announce that we are now active associate members of the National Carpet Cleaners Association (NCCA)! I can’t thank you all enough for sharing your knowledge and expertise with us. We’ll be back for more courses in the near future.”
Rhian Grainger of RF Flooring
“Must say what great courses Prochem offer and what a great productive day. Phil and Adam make it great to learn from and listen to any questions you have always willing to point you in the right direction.
“We are booking up some more of the courses with these guys and would highly recommend them to anyone that’s starting out or already has a business in this industry! Big thanks to Phil and Adam. from all at RF Flooring.”
James Gibson of JG Carpet & Upholstery Cleaning
“I’m James from JG Carpet & Upholstery cleaning. Five months ago I decided to start a carpet cleaning company, now I’m part of the NCCA thanks to Phil and Adam. I can’t stress enough about how good the Prochem courses are!!!!
“Phil and Adam are a great example of offering advice, knowledge on carpet, cleaning, upholstery cleaning, stain removal and much more and no question is a silly question. The courses are best known out there and anyone thinking of starting a Business look no further!!!!
“A quick break down – the course is made up classroom, practical, and questions and answers, you even get a free lunch and hot drinks. After attending a certificate will be issued. I have made many friends within the industry and am now a competent carpet cleaner.
“So overall 10/10 and I will be attending more courses, great day out with great people and a massive thank you to Phil and Adam for all their help.”
Craig Lazenby of Hydra Carpet Care
“This message is just to say a big thanks to the training team at Prochem. I attended one of your 2 day carpet cleaning courses a few months back knowing absolutely nothing about cleaning carpets, my trade is just to fit them, and I learned so much on your course the cleaning is now going hand in hand with the fitting doubling my work load, I am getting cleaning off the back of fitting and vice versa.
“This has been a great success attending your course and I have had a 100% conversion rate from on-site inspections to getting the job through the knowledge I was taught and my keenness to learn.”
Anthony Nash of A+ Cleaning Services, Stroud, Gloucestershire
“It was my local distributor who advised me to come on a Prochem carpet cleaning course and I’m really glad I came. I feel so much more confident since doing that course. I always test fibres and dyes now and I feel I know exactly what I’m doing.
“Taking the training course has definitely had a real impact on my business. I am hoping to continue moving away from general cleaning to a more specialised (and more lucrative) carpet and upholstery cleaning service. The trainers were great and I absolutely recommend other carpet cleaners to do the course.”
Course Booking Information
All courses must be paid for at the time of booking. A charge of twenty pounds will be applied to cancellations made less than five working days prior to the date of the course, to cover the cost of incurred administrative charges. All training courses include coffee, lunch, tea, reference manual and training certificate. The numbers on each course are restricted and we regret that an administration charge will be made for non-attendance or late cancellations. Lunch will be provided on all courses, with a vegetarian option and some special dietary requirements available (please ask at time of booking). Please ensure you inform us if you have any food allergies. Reservations will be confirmed by letter and will include course timetable and travel directions. For up-to-date details of course timetables and scheduled dates contact our Training Department on 020 8974 1515. All prices are per person and exclusive of VAT.