Cleaning up after an arson attack in a block of council flats, a local contractor tried and failed to remove soot damage with a generic solution (see picture).

With sign off refused for the property to be re-occupied, Prochem Area Sales Executive, Stuart Macmillan went to meet the council contact at the flats.

“A pushchair in a corridor had been set alight so there was carbon and soot damage from burning plastics residing on all of the walls, doors and ceilings over two floors,” says Stuart.

“The walls and surrounding areas were thick with soot and odour still lingered in the building.”

Stuart recommended the contractor use Prochem A217 Ultrapac Renovate on the ceilings as he knew it would have the least contact time; so if it worked there, it would work on all other surfaces.

After a small pre-test area was carried out successfully the product was diluted and mixed with A222 Smoke & Odour Neutraliser to remove soot and smoke odour.

“The clean was such a success that the contractor went on to purchase the entire stock of A217 Ultrapac Renovate from our local distributor, Homecare Service Centre Ltd in Liverpool, says Stuart, adding the good news:

“And the flat complex is back in public use, the residents delighted with the result!”