Contract managers at leading London FM provider Julius Rutherfoord & Co gained added understanding of the challenges of carpet cleaning at a dedicated one-day training course held at its headquarters by Prochem Europe.
Says Prochem sales and training manager, Phil Jones:
“Julius Rutherfoord have sent a large number of technicians to us for training on carpets and hard floor cleaning courses but this time wanted a course for a large number of attendees to be held at their Battersea offices.
“Contract managers are often the face of the company who meet the customers and help dictate the parameters of a cleaning contract.”
Twenty-eight managers attended the course to find out more about carpet identification, basic chemical use, suitable products for different carpet types, various ways to clean carpets (especially in the commercial market) and basic commercial stain removal techniques.
Says Phil, “Julius Rutherfoord have been providing commercial cleaning to a vast range of high level and prestigious clients for almost thirty years and have always been passionate about providing professional cleaning services to some of the most prestigious organisations in the London area.
“Their focus is clear: to support facilities directors and managers in delivering a spotless and secure environment at the beginning of, and throughout, the working day.”
Phil reports managers finding the day’s experience useful and beneficial in helping them to be able to understand and discuss stain removal issues with clients, as well as being made aware of the potential pitfalls relating to shrink and colour bleed in cleaning high-end wool and woven coverings.
“Having gained the knowledge, enabled understanding and helped validate their quantification of the results of cleaning a site I feel everyone recognised the value of the training, by the end of the day,” Phil sums up.